Refund policy
Here's the updated policy swapped for your children's book:
Return & Refund Policy
30-Day Money-Back Guarantee
We stand behind the quality and value of "Murphy's Law, Life Principles for Children." If you read through the book with your child and don't find the lessons meaningful or engaging, we offer a full refund within 30 days of receiving your order.
How Our Guarantee Works
We're committed to helping families teach important life principles to their children. However, we've designed this guarantee to ensure it's used by genuine customers who have made a good-faith effort to engage with the book's content.
To request a refund, we ask that you demonstrate you've spent time with the material. This may include:
- Sharing which chapters or lessons you and your child went through
- Specific feedback on what didn't resonate or work for your family
- Evidence that you've engaged with the book in good faith
This requirement helps us maintain fair pricing for all customers while preventing abuse of our generous guarantee.
How to Request a Refund
To start a refund request, contact us at customersupport@kidgrowthbooks.com within 30 days of receiving your book. Please include:
- Your order number and proof of purchase
- A brief explanation of your experience with the book
- Feedback showing your good-faith effort to engage with the material
Our team will review your request within 2-3 business days and respond with next steps.
Refund Processing
If your refund is approved, you'll be automatically refunded to your original payment method within 10 business days. Please note it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at customersupport@kidgrowthbooks.com.
Damaged or Defective Books
If you receive a damaged or defective book, please contact us immediately at customersupport@kidgrowthbooks.com with photos of the damage. We'll send you a replacement at no additional cost.
Questions?
We're here to help. For any questions about our refund policy or your order, reach out to customersupport@kidgrowthbooks.com.
Note: Because this is a physical information product, we cannot accept returns for reasons such as "changed my mind" or "didn't read it." Our guarantee is specifically for customers who have made a genuine attempt to engage with the book's content.
Want me to tweak anything — like the tone, the good-faith requirements, or make it less strict for a children's book audience?